Onboard Courier
Onboard Courier Service
For time-critical or highly sensitive shipments, an onboard courier provides direct, in-person transport, reducing handoffs and maintaining control throughout transit. This option is used when timelines are tight or shipment requirements exceed standard shipping conditions.
What is an Onboard Courier Service?
An onboard courier service uses a dedicated courier who accompanies the shipment from pickup to delivery, reducing handoffs and maintaining control during transit. It is used for time-critical and high-sensitivity materials, including clinical trial shipments, temperature-sensitive laboratory samples, and pharmaceutical products. The courier maintains custody, manages handover steps, and provides status updates throughout the journey to support traceability and enable quick decisions when conditions change.
How We Do It
Personalised Courier Service
A dedicated courier accompanies the shipment from pick-up to delivery, maintaining custody and reducing handoffs during transit. Status updates are provided during the journey, with defined escalation if an issue arises.
Custom Journey Planning
Route planning selects the fastest viable flights, limits connections, and prepares customs documentation in advance to reduce clearance delays.
Real-time Monitoring
Status updates are provided during transit, including location and progress, to maintain shipment visibility.
Immediate Problem Resolution
If an issue occurs, the courier manages it in real time, including flight delays, weather disruption, or customs holds.
Secure, Hands-on Handling
Extra-sensitive shipments stay under courier custody, with secured handling during transfers to limit damage risk and prevent avoidable delays.
Why and When to Use This Service
This service is used for time-critical, high-value, or sensitive shipments that need tighter control than standard transport.
It is suitable for clinical trial materials, laboratory samples, and temperature-sensitive supplies where custody and handling must remain controlled throughout the journey.
Status updates and active exception management help maintain visibility and keep delivery on schedule when delays, disruptions, or customs holds occur.
A Personal Touch You Can Count On
Our onboard courier service isn’t just about logistics and reliable delivery.
It’s about giving you peace of mind and a guaranteed solution so you can focus on
what truly matters—your work, your patients, or your next critical task.