Direct-to-Patient

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Direct-to-patient shipment packed in a temperature-controlled box at a logistics facility

CRYOPDP teams work with clients and partners to build protocol-led supply solutions for investigational sites, aligned to study timelines, lane constraints, and documentation requirements.

 

As decentralised clinical trials grow, services include direct-to-patient supply solutions to deliver trial materials to participants where required, with controlled handling and documented compliance. 

 

Specialised teams design and manage Direct-to-Patient (DtP) projects based on customer-specific requirements, including delivery windows, chain of custody, and defined escalation when conditions change.CRYOPDP is specialised in developing custom Direct-to-Patient (DtP) projects tailored to the most demanding customer-specific requirements. 

  • CRYOPDP blue symbol inside a circular outline
    Delivery and pick-up services 
  • CRYOPDP gradient blue symbol within a circle, representing dynamic connectivity
    Clinical trial logistics capabilities for commercial distribution
  • CRYOPDP logo mark
    Temperature-controlled transport for clinical trial materials, including investigational drugs and clinical specimens logistics such as biological samples
  • CRYOPDP green yellow gradient symbol representing adaptive life sciences logistics.
    Transport and logistics solutions for domestic to multi-country shipments
CRYOPDP Direct-to-Patient Delivery: Patient with Family

Operational Priorities:

  • Country Selection and Customs:  Country rules and customs steps are built into the documentation and routing.

  • Product and temperature range: Controls match the product profile and required range (ambient, refrigerated, frozen, cryogenic).

  • Security and chain of custody: Risk assessments and chain-of-custody controls protect patient-specific shipments and product integrity.

  • Partner capability: Partners are selected and monitored based on lane capability, compliance, and performance.

  • Communication and escalation: Communication paths and escalation steps keep decisions fast during delays or deviations.

  • GCP: Processes align with Good Clinical Practice to meet protocol requirements and protect confidentiality.

  • GDP: Processes align with Good Distribution Practice to maintain compliant distribution, traceability, and temperature control.

  • DtP process and data protection: Workflows include defined delivery windows, documented handovers, and secure handling of patient data.

Your business can rely on:

  • CRYOPDP Direct-to-Patient Delivery: Corporate Collaboration
    Dedicated Team Management

    A dedicated team manages project setup and coordination, aligning processes, documentation, and escalation steps to customer requirements to maintain operational control.

  • Monitoring shipment performance data and tracking metrics on a logistics dashboard
    Expert CRM Supervision

    Experienced CRM professionals oversee deliveries, track KPIs and SLAs, and manage exceptions to keep performance on target.

  • Quality and compliance paperwork review for temperature-controlled logistics shipments
    Detailed SOP Design

    Documented SOPs align operations with regulatory requirements, protect patient confidentiality, and support protocol and project execution.

  • Direct-to-Patient GDPR Agreement: Handshake
    GDPR and Confidentiality

    GDPR aligned processes protect patient data confidentiality across clinical trial logistics operations.